Shipping policy

Processing Time

Every item we create is custom‑made with care. Because quality is our top priority, production times may vary depending on the complexity of your design and our current workload. Please contact us before ordering to confirm availability. We always aim to ship orders as quickly as possible, but we will never sacrifice craftsmanship for speed.

Shipping Methods

We ship through trusted carriers such as USPS, UPS, or FedEx. Shipping options and rates are calculated at checkout based on your location and the size/weight of your order.

•     Standard Shipping: 3–7 business days
•     Expedited Shipping: Available at checkout
•     Tracking: All orders include tracking information once shipped
Please note that shipping times are estimates provided by the carrier and may vary due to weather, holidays, or other delays outside our control.

Packaging

Your engraved items and metal signs are carefully packaged to ensure they arrive in perfect condition. We use protective materials and secure boxing to prevent damage during transit.

Local Pickup (Optional)

If you are local, we may offer free local pickup. Contact us to arrange a pickup time.

Shipping Delays

While we work hard to meet our processing timelines, unexpected delays can occur. If your order is impacted, we will notify you promptly.